Next course: TBC Course fee: £475
How to Book

Full Details

This is a unique, powerful and sometimes even life-changing programme designed to help you to achieve success in your dealings with others at work and beyond.

Personal Effectiveness in your interactions with colleagues, clients or socially is about communicating assertively. Assertiveness is not about being more aggressive, rather it’s about finding ways to be taken seriously that are also compatible with your individual personal style. It does mean being able to communicate your thoughts, feelings and beliefs clearly and confidently so that your position is understood and appreciated.

This programme offers the opportunity to analyse and assess what drives your personal style and to unpick the patterns which tend to follow. It explores ways to adapt your behaviours so that you can make the impact you choose whilst also remaining authentic to yourself.

Throughout the course there will be opportunities to discuss particular personal ‘nightmare scenarios’ and to practice strategies and skills for dealing with them. You will also learn the elements vital to making an impact on someone in less than a minute along with a range of other communication and influencing techniques.

Group sizes are kept small and together with an experienced and friendly trainer you will find this day a relaxed and supportive learning experience that could be of use to you throughout your career.

 Who would benefit from this course?

This course is relevant to anyone wishing to improve their personal effectiveness and communication skills and to enhance their relationships at work. We have a range of delegates at levels from new starters right up to successful Directors looking to hone this specific area of their skill-set.

 Full list of learning outcomes:

Delegates will:-

1. Know how to achieve consistently effective professional relationships
2. Learn how and when to use assertive behaviour
3. Learn to deal with nerves and lack of confidence
4. Gain insights into their 'drivers' and personal style
5. Have the opportunity to develop their influencing skills
6. Practice dealing with their most difficult communication scenarios
7. Consider ways to help reduce potential workplace stress
8.Learn how to adapt their communication style whilst remaining authentic to themselves
9. Feel more confident and aware of ways to achieve the personal impact they choose

 Typical Agenda:

• Introductions
• Self-talk - how we perceive the world
• Understanding your drivers
• Understanding what is meant by assertive behaviour
• The impact of self-talk on specific situations
• Getting your message across clearly
• Becoming aware of how your feelings can affect how your are perceived
• Effective communications - including use of body language
• The benchmarks and value of win-win interactions
• Tools and techniques for expressing yourself assertively
• Making the first impression you choose
• Planning for realistic changes
• Evaluation and close

 The Trainer

Julie is an experienced business coach and training facilitator whose skills are in demand internationally. Her career background includes many years as an education consultant and teacher, as well as working for eight years as a BBC journalist, researcher and producer.

Arrival 09.00 for 09.30 start

Close at between 16.30 - 17.00

 Forthcoming courses

Open courses

TBC

In-house courses

This course can also be delivered at your offices for small groups of up to 8 people. This is a cost effective option and allows us to tailor the course content to the nature of your work and precise needs.

Please contact us for further details on 0845 2260624 or by email.

 Open Course Details

Price per delegate : £475 + vat
Quality breakfast and lunch included, unlimited refreshments available throughout the day. Course handbook to take away.

 How to book
Click here to be transferred to the bookings page where you can download an application form