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 Performance Management

Next open course date: TBC, London, £475+VAT per delegate
 
Available in-house: Yes, please contact us for details.

 
 
20 second overview
 
This workshop focuses on the skills of performance management and appraisal interviewing.  It teaches a combination of processes and interpersonal skills that will enable delegates to improve the productivity and motivation of their teams.
 
> Objective setting
> Appraisal interview skills
> Giving constructive feedback
> Coaching
> Dealing with underperformance
> Evidence gathering
> Dealing with difficult situations and personalities
> Motivation

 

 
Key Benefits of this Course
 
  • You will develop your skills and understanding in this vital aspect of a manager’s job.  Your increased confidence will enable you to ensure that performance management generally and especially appraisal interviews, and make a really positive contribution to the development of individuals and the effectiveness of your team.
  • Your team will benefit from a strengthened sense of purpose, more focused professional development and improved morale.
  • Investment in the development of systems and skills that promote effective performance management directly affects an organisation’s productivity and success.


Course Rationale
 
The core role of a manager is to ensure that the efforts of team members are effectively harnessed to the aims of the organisation.  Effective performance management makes a major contribution to this challenge.
 
Organisations with effective performance management arrangements get the best out of their staff:  their work is more focused on the needs of the organisation, they feel motivated and valued and investment in their professional development is more likely to contribute to the success of the organisation.
 
On the other hand, where performance management is not effectively managed it can cause tension and resentment, stifle creativity and reduce morale.
 
This course equips delegates with the skills and understanding which enable them to conduct performance management processes in a rigorous and sensitive way, ensuring that it makes a positive contribution to the success of your organisation.
 
 

 


Course Content
 
  • The principles of effective performance management
  • Setting challenging but achievable goals
  • Giving effective feedback, including constructive criticism
  • Coaching skills
  • Key features of effective appraisal interviews
  • Gathering and analysing evidence
  • Dealing with poor performance
  • Dealing with difficult situations and personalities

 
A Note from the Trainer
 
"This is a big and important topic…for you, your team and your organisation.  It makes for a very full day, but delegates invariably find it rewarding and very useful.  I aim to ensure that there is plenty of time for practical exercises that enable you to develop confidence in new skills."
 
 


Delegate Feedback for our Courses
 
 
For feedback on our courses please click here.
 


Booking this Course
 
Open course: TBC, London, £475+VAT per delegate BOOK HERE
 
 
In-house courses: This course can be adapted to your needs and delivered at your offices. Please click here for further details of in-house training or contact us for details.
 
 
Email: info@cambridge-ed.com
Call: 0845 2260624
 

 


Contact:
0845 2260624
info@cambridge-ed.com

 

 

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