Competency Based Interviewing Training Skills Course

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3i Group ABNA Ltd ACI Worldwide Ltd Alexandra Plc Amlin PLC BBC Bio Products Laboratory Bradford & Bingley PLC Britannia Airways British Red Cross Budgeons Cambridgeshire Council Carphone Warehouse Chevrolet Churchill Insurance CIPD City Inn EPR Architects Essex Police Forensic Science Service Fred Olsen Cruise Lines Game Stores Group GCHQ Halfords Help the Aged Heritage Lottery Fund Hyatt Regency London Ikon Office Solutions PLC Ipswich Building Society JCB Sales Josiah Wedgwood Keoghs Solicitors Kingfisher PLC KPMG Ladbrokes Land Registry Lloyds TSB London Business School Macmillan Publishers Manpower Moat House Hotels Morgan Stanley National Autistic Society Natural History Museum NBC Universal Television New Look Retailers Northumbrian Water Ofcom One NorthEast Pepsico Remploy Reuters Revlon Royal Opera House Russell Cooke Solicitors Sandown Park Southern Water Thameslink Rail The Body Shop The British Museum The Children's Mutual The Premier League The Red Cross The Scout Association Thomsonfly Ltd Tiscali Toshiba Trafficmaster Transport for London UNICEF Unwins Wine Group Virgin Money Vodafone Waitrose Westminster City Council Wilkinsons	Competency Based Interviewing Training Next open course date: TBC, London, £475+VAT per delegate Available in-house: Yes, please contact us for details. 20 second overview Learn the skills of professional competency based selection interviewing and develop an understanding of relevant employment law. Plenty of opportunities for practice and expert feedback to help build confidence and experience. > Questioning techniques > Active listening (Carl Rogers model) > Employment legislation and obligations > Assessing and comparing candidates > Using behavioural evidence > Making the right decisions > Body language in interviews > Videotaped practice and feedback. Key Benefits of this Course You will develop confidence and competence in this crucial component of the recruitment and selection process. Your organisation will be more confident that you are making the right recruitment decisions on its behalf, contributing to its productivity, reputation and long-term success. Course Rationale Appointing the right people is one of the most important ingredients of any organisation's effectiveness. So investment in effective recruitment contributes directly to an organisation’s success. Professional interviewing techniques are not only vital to a fair, objective and accurate assessment of potential future employees, but also ensure that your organisation avoids costly and damaging legal disputes arising from alleged breaches of equal opportunities legislation. This one day interviewing training workshop provides comprehensive training in the techniques of best practice competency based interviewing, equipping delegates with the skills to make sound decisions and objective, evidence-based judgements. Course Content Key principles of effective selection interviewing Relevant employment legislation Questioning techniques, including funnelling and exploring Questioning for evidence of competencies Planning and structuring an interview Ensuring transparency and fairness Interpreting body language and non-verbal cues Post-interview decision making Active listening, based on the Carl Rogers model Role play practice and feedback A Note from the Trainer "Too many people involved in interviewing candidates use an unstructured, informal approach that is open to the impacts of bias, prejudice and subjectivity. As a result many selection interviews miss opportunities to find out all they can about a candidate’s potential to meet the requirements of the job in an objective and fair way. "The good news is that the skills and knowledge required are not difficult to learn. This course will enable you to make significant progress. It’s a very practical course and I am confident that you will leave it more competent and confident in this vital aspect of your job." Delegate Feedback for our Courses For feedback on our courses please click here. Booking this Course Open course: TBC, London, £475+VAT per delegate BOOK HERE In-house courses: This interviewing training course can be adapted to your needs and delivered at your offices. Please click here for further details of in-house training or contact us for details. Email: info@cambridge-ed.com Call: 0845 2260624	Contact: 0845 2260624 info@cambridge-ed.com Cambridge Executive Development Supports: