Negotiation Skills Training - negotiation course available throughout the UK

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Are you looking to develop an organised, cool and structured negotiating technique that enables you to control the flow and tone of discussions? This concise one-day negotiating course proving a foundation in the key negotiation skills has been developed using the experiences of top negotiators and is packed with psychological techniques and communication tips to help you influence and persuade with enormous effectiveness. An eye opening and fascinating as well as highly practical course. > Win-win negotiation - the principles > Maintaining control during negotiations > Identifying your personal negotiation style > Assertiveness and confidence > Planning before negotiations begin > Practical negotiation exercises > Communicating effectively > Expert advice and individual feedback Key Benefits of this Course Delegates will gain the confidence to use a range of negotiation techniques that will enhance their control and success in negotiations. Your organisation will benefit from attendees improving their effectiveness at obtaining improved results from their negotiations. Course Rationale For many of us a large part of our working lives is spent either in negotiation, or working to fulfill the results of a previous negotiation or agreement. It is vital that in the negotiation phase – the parameter setting phase – we maximise the benefits to us and our organisation as well as our partners. This negotiating course covers the fundamentals of the entire negotiation process from beginning to end. You will learn the key stages that successful negotiators move through, how to build rapport and strong working relationships and how to identify when a successful outcome has been achieved. You will benefit from a range of practical tactics to help you influence and persuade effectively and will learn how to defuse conflict quickly. The course will help you manage your dealings with others in a way the enables you to retain control. You will have a unique opportunity to assess your personal negotiating style through an interactive challenge, and will have expert feedback on the strengths and weaknesses of your approach. You’ll get plenty of advice and tips to ensure you will improve your performance straight away. This negotiating course offers a unique and invaluable practical skill kit to help you achieve more from your negotiations. Anyone whose work involves influencing and persuading others will find this course of huge benefit. Course Content Understanding what negotiation is about - the benefits and the downsides Understanding and using a 'principled negotiation' style and approach Identifying personal behavioural traits and examining how these may impact upon negotiations Describing and using the three step model to maintain control Practicing win-win negotiating and learning how to achieve the critical success factors Receiving and providing reinforcing and constructive feedback in a safe environment Developing a personal action plan for immediate use back in the workplace Key Issues in Depth Dealing with tough negotiators and with conflict You don’t need to be tough or aggressive to be a successful negotiator, but some people use these tactics to bully others into accepting their terms. During this course you will learn how to deal with aggressive negotiators by quickly establish a disarming rapport and will gain a range of skills to help you spot and quickly defuse conflict if it arises. You will learn how to control the tone of the negotiation as well as its course. Practicing your negotiation skills This course provides plenty of time to practice and develop your new skills through interactive challenges and exercises. Not only will you get a chance to try out the negotiation techniques you learn, but you will also learn from others in your group and gain constructive feedback from the trainer. Understanding the impact of your behaviour You will have an opportunity to assess your own behavioural traits with guidance from your trainer, and to gain an understanding of how this can impact on your negotiations. By modifying certain traits and mannerisms you will be able to improve your personal impact and increase your negotiation effectiveness. This can be an eye-opening experience! Understanding the value of planning Planning in negotiations is often the key to success or failure. Knowing what your goals are before you set out and how you intend to reach them is essential to achieving excellent results. You will learn how to plan, execute and close your negotiations with confidence and within a structure that will ensure you are not sidetracked, or lured into accepting unfavourable outcomes. A Note from the Trainer "Negotiation comes in many forms - from the salesperson trying to seal a deal to the discussions we have in team meetings and in setting goals. In fact, the more you think about it the more you become aware of just how often we are called on to negotiate. "So it is vital from a personal perspective that we are good at this skill. Nobody likes to be the one who ends up with the raw deal. And from a business perspective it is perhaps even more important. A good negotiator can be the difference between winning an important contract and going away empty handed. The very future of your organisation can hinge on its employees' ability to negotiate. "This negotiating course has been designed to develop both the skills and knowledge of powerful negotiation tactics and ploys as well as the confidence to carry them off naturally. It's not about 'beating' your 'opponent' - this rarely has any long-term benefit, but focuses on win-win situations which foster trust and long-term relationships. "I've included a large number of practical exercises that make the day not only a great learning experience but also fun and lively. I'm confident you'll leave feeling much better equipped to negotiate with confidence and a range of new techniques." Delegate Feedback for this Course "A very enjoyable and useful day." TS, Travel and Personal Underwriters Ltd "Excellent. Very Useful day. Very well delivered!" PG, Corus Corporate Centre "Spot on." JR, Clinton Cards "A fresh way of training which is informative and testing and leaves you with a true sense of having achieved some personal development." RS, Unifix Direct For more feedback for our courses please click here. Booking this Course Open course: 30 May, London, £475+VAT per delegate BOOK HERE In-house courses: This negotiating course can be adapted to your needs and delivered at your offices. Please click here for further details of in-house training or contact us for details. Email: info@cambridge-ed.com Call: 0845 2260624	Contact: 0845 2260624 info@cambridge-ed.com Cambridge Executive Development Supports: