Effective Influencing Skills

Web Site


3i Group ABNA Ltd ACI Worldwide Ltd Alexandra Plc Amlin PLC BBC Bio Products Laboratory Bradford & Bingley PLC Britannia Airways British Red Cross Budgeons Cambridgeshire Council Carphone Warehouse Chevrolet Churchill Insurance CIPD City Inn EPR Architects Essex Police Forensic Science Service Fred Olsen Cruise Lines Game Stores Group GCHQ Halfords Help the Aged Heritage Lottery Fund Hyatt Regency London Ikon Office Solutions PLC Ipswich Building Society JCB Sales Josiah Wedgwood Keoghs Solicitors Kingfisher PLC KPMG Ladbrokes Land Registry Lloyds TSB London Business School Macmillan Publishers Manpower Moat House Hotels Morgan Stanley National Autistic Society Natural History Museum NBC Universal Television New Look Retailers Northumbrian Water Ofcom One NorthEast Pepsico Remploy Reuters Revlon Royal Opera House Russell Cooke Solicitors Sandown Park Southern Water Thameslink Rail The Body Shop The British Museum The Children's Mutual The Premier League The Red Cross The Scout Association Thomsonfly Ltd Tiscali Toshiba Trafficmaster Transport for London UNICEF Unwins Wine Group Virgin Money Vodafone Waitrose Westminster City Council Wilkinsons	Effective Influencing Skills Next open course date: 22 July, London, £475+VAT per delegate Available in-house: Yes, please contact us for details. 20 second overview Our one day course on Effective Influencing Skills offers colleagues a firm foundation and understanding of everything that is going on under the surface of effective persuasion, including how each person’s style can help and hinder certain scenarios. Anyone who works with other people will appreciate that there are times when there is a need to get the real buy-in of others, beyond the easy ‘lip service’ that colleagues or customers may offer, how can you get their hearts and minds on board? This course will take the lid off everything you need to consider to be your influential best, including: > understanding the dynamics of effective influencing > knowing how to achieve consistently effective professional relationships > gaining greater insight into the effects and impact of your personal style > extending your style by considering choices and options available to you > exploring tools, skills and strategies that achieve assertive outcomes > having the opportunity to practice your influencing skills > dealing with their most difficult influencing challenges > considering ways to help reduce potential workplace stress and conflict > planning your future strategies > feeling confident about your ability to influence successfully every time > feeling more confident and aware of the ways you are most likely to persuade others Key Benefits of this Course Delegates will have the opportunity to acknowledge their preferred communication styles and why it works when it works- and doesn’t when it doesn’t. Duly equipped, they can then consider what further influencing strategies may be useful. Beyond understanding their own style, they get to consider those of their worst nightmares and how they might best plan their next dealings with them in assertive, do-able ways for them. Course Rationale Many of us may have progressed through our careers and enjoyed a series of professional relationships without fully appreciating why we have been successful in the ways we have. This workshop allows each person to reflect on why that might be and to know what to do on those infrequent times when our style doesn’t work. Clearly, the more awareness each person can have about potential influencing techniques and the many tools they can employ to achieve the results they seek will help them to finesse their persuasive abilities. Course Content Defining Effective Influencing Exploring the range of Influencing styles Identifying each person’s unique style Avoiding the Traps Influencing Toolkit Establishing Empathy Active Listening Using Double Vision Troubleshooting Conflict Planning for Success A Note from the Trainer "Everyone should attend this course – well, everyone except those who you don’t want to know about all the ways they could influence others more effectively. Although, when we say ‘effectively’ that doesn’t mean steamrollering others to seeing your point of view, rather it’s a way of achieving what works for you, without it being at anyone else’s expense. "You can learn a great deal in a day - and things that will benefit you beyond those tricky workplace situations – I can’t see why anyone wouldn’t want to attend, but then maybe that’s one of those influencing ploys we will be looking at together if you decide to attend!" Delegate Feedback for this Course "A fresh way of training which is informative and testing and leaves you with a true sense of having achieved some personal development." RS, Hay Group "Absolutely excellent…loved it!" DM, BDO Stoy Hayward "Excellent. Very Useful day. Very well delivered." PG, Corus For more feedback for our courses please click here. Booking this Course Open course: 22 July, London, £475+VAT per delegate BOOK HERE In-house courses: This course can be adapted to your needs and delivered at your offices. Please click here for further details of in-house training or contact us for details. Email: info@cambridge-ed.com Call: 0845 2260624	Contact: 0845 2260624 info@cambridge-ed.com Cambridge Executive Development Supports: